All in Arcade
Customer Listening
- how an idea led to
global collaboration.
Who knew that a video watched at the Customer Immersion Expo Safari, and an idea shared through our Customer Listening app, would lead to global collaboration between Australia, UK and Spain - and some amazing outcomes!
Beachhaven, the care home that could.
Hear how Bert and the team are transforming the lives of residents living with dementia in the Beachhaven care home. With a decrease in the use of emergency restraints by 95%, an NPS score of +75, and a people engagement score of 90 - the results speak for themselves!
Careers at Bupa - you at the heart of it.
Watch the videos below to get an insight into the career paths of some of the Bupa team and see how you could grow your own career and skills!
Katie Sherlock
From Clinical to Corporate - hear how Katie made the move from a Registered Nurse to General Manager for Healthcare Strategy and Telehealth Operations.
Healthy Cities, making moves!
During September 2023, over 5,600 people took over 650 million steps as part of our global movement to improve your health, and the health of the planet. Our collective efforts resulted in $1M being invested in nature regeneration projects across Australia, New Zealand and Hong Kong.
Brad Alphonso
Check out how starting as a primary school teacher set Brad up to create a career in Service Design - now leading our Health Insurance, Service Design Team.
Cassava Bags.
Last year, Bupa APAC in collaboration with Cassava Bags, won the global eco-Disruptive challenge. But that was only the beginning! Since then, the teams have been working hard to help eradicate single use plastic bags and we want to share with you what they’ve achieved so far… it’s pretty impressive!
Workplace Giving.
Get involved in Bupa's workplace giving program! It's a simple way to make your dollar go further to support charities doing great work in our communities. By working together, small change can lead to big impact!
Are you considering 18% of the Australian
population with your communications?
Step into the shoes of three customers living with different types of disabilities. You’ll experience
what it’s like when our content and communications aren’t designed with accessibility in mind,
before being empowered to make simple changes that will have a big impact.